Long lines are probably the largest, most frequent complaints heard about theme parks. While I haven’t personally been to an amusement park in years, I can understand the frustration. You’re on vacation, and your time is precious. You have a lot you’d like to do on the vacation generally, and more specifically, at the theme… Read More
Universal Studios Theme Park in Hollywood recently introduced a VIP ticket that will give those who can afford it the ability to experience the theme park in a way most average Joes can not. The tickets sell for $299 and include, among many other things, the ability to skip ride lines with the help of… Read More
At one time or another, we’ve all been in a long, miserable line. Whether it’s at the DMV, a grocery store, the bank, or maybe waiting in line to ride a roller coaster at a theme park. In that moment, we think to ourselves, I’d do anything to get to the front of this line…. Read More
In this age of full disclosure, fueled by social media and online forums, consumers are able to express their opinions and know that they’ll be heard. If the service is top-notch and reviews are nothing but positive, this can certainly be a good thing for business owners and managers. The opposite, of course, is true… Read More
It’s refreshing to see theme parks paying special attention to their crowd control policies. We know Disney World’s doing it, and Legoland Malaysia is now following suit. On Saturday, the monstrous park with more than 40 rides, shows, and attractions, announced that they would be limiting the number of new entries into the park from… Read More
Every year during the holidays, guests at Walt Disney World flock to the Grand Floridian Resort & Spa to see the handmade, life-size gingerbread house that stands in the luxurious lobby of the hotel. The house stands 16 feet tall and takes over 840 hours of labor to create. It’s comprised of 5,000 gingerbread shingles,… Read More
In an age where information is given to us faster than we can absorb it, our patience has grown thin. When we want something, we want it instantly, and if we have to wait, we better be occupied. That’s why crowd control and line management improvement should be a top priority for any business that… Read More