Last year during the holidays, the Wall Street Journal published a wonderful Infographic called “The Science of Lines: What’s Really Happening at Checkout.” It deals with queueing theory, and people’s perceptions about waiting in line.
It’s loaded with useful information, and since we missed it last year, we thought we’d share it with you now. Take a look, and if you have any questions, leave them in the comments section below, and we’ll do our best to answer.
For a larger view, simply click on the graphic.
Click on the Image for Larger Version