In-line (or in-queue) merchandising is one of the most important, yet underused queueing practices out there. Impulse items placed strategically in supermarket checkout lines generate $5.5 billion annually. In addition, items like gum, candy, and magazines distract customers from thinking about their wait, bringing the end of the waiting experience closer. Here are 5 great tips… Read More
Virtual Assistant technology has been around for a couple of years now. Only recently, however, has it been implemented in non-trial capacities. Namely, the technology has been used in airports to increase wayfinding and help inform passengers about security processes. When Tensator launched the first live virtual assistant in London Luton airport, company executives were… Read More
The Ekka is the annual agricultural show and public holiday in Queensland, Australia. Celebrated in Brisbane for ten days each August, the Ekka is organized by the Royal National Agricultural and Industrial Association of Queensland (RNA). People’s day is one of the central events during the 10-day holiday, and in the past, the festivities have… Read More
It may seem early for a post on Black Friday, but you can’t be too prepared, and you can’t start too soon. Finishing your prep early is far better than finding yourself unprepared when the day comes. During a Black Friday promotion at Wal-Mart four years ago, a massive group of people anxious to seize… Read More
The Dukes of Hazzard was a popular television series that aired for 6 years in the early 80s. The show followed Luke and Bo Duke, and their cousin Daisy, as they sought out trouble in the fictional Hazzard County. For those of you who were never acquainted with the Georgia family, we’re going to tell… Read More
Delaware North Companies (DNC) is a global leader in hospitality management, with expertise in food service, lodging, travel hospitality, retail, sports facilities management, gaming, and racetrack operations. With over $2 billion in annual revenue and 55,000 associates, DNC has remained family owned and operated, and is dedicated to providing a one-of-a-kind experience for every one… Read More
Most people reading our blog are probably familiar with at least the basics of crowd control. If you’re experienced with the products, you’ve probably already determined the best methods for using the equipment to increase efficiency, minimize customer wait times, and ensure safer practices in your workplace. But what about branding? You have the equipment,… Read More
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Fontainebleau, a cutting-edge hotel in Miami Beach, FL, prides itself on providing a truly unique guest experience where patrons can define and create their perfect day. Debuted in 1954, the Fontainebleau was designed by the famous architect Morris Lapidus, and many believe it to be the most significant piece of his entire career. Within the… Read More
The QueueMaster stanchion by Queue Solutions is one of the best economy stanchions out there right now. This product comes with all of the standard safety features that other leading brands boast, including braking technology, locking belts, stainless steel construction, dent and scratch resistant materials, nylon belts, and rubber floor protectors. The QueueMaster, however, sets… Read More
Last month, the Leslie-Lohman Museum of Gay and Lesbian Art received an official Museum Accreditation from the State of New York. Located in lower Manhattan, Leslie-Lohman will be the first museum focused solely on gay and lesbian art. In the past, as gay and lesbian issues were commonly shoved under the rug, many museums… Read More