1.) Long Lines This may seem obvious, but when we say “long lines” we mean physical length, not wait time. While wait time is important, studies show that waiting customers will overwhelmingly choose a short, slow line over a fast, long line. Unified queues are the only certain solution for this complaint. 2.) Being Unoccupied… Read More
Looking for ways to make that old, dusty crowd control system work and look like new again? Well, we have a couple of ideas for you. Firstly, it’s important to keep your ropes, belts, and stanchions clean. This might sound like a hassle, but it’s really pretty easy, and it will make a huge difference… Read More
It’s the day before Thanksgiving. Two days to go until Black Friday. While many of us will hit the bars tonight, many others will hit their beds, seeking one last night of solid rest before they tackle the stores late Thursday night and early Friday morning. Some have actually begun staking their posts already. Things… Read More
Over the last few years, online shopping has begun posing a significant threat to brick and mortar retail stores. According to a study cited in the Wall Street Journal, about 33 percent of Americans in 2010 said they planned to shop online during the holiday season, while in 2011, that number rose to nearly 50… Read More
Tomorrow is Election Day. The race is neck and neck, tensions are high, and both candidates know that in order to win this they need all of their supporters to get out and vote. As in every other election, the candidates are most concerned with getting people out in swing states, where a win could… Read More
Waiting in line is a drag. In today’s world, our free time is limited. Balancing work, family, and a social life is a serious daily undertaking, and thus, no one wants to sacrifice their precious downtime waiting in line. Here are 5 tips that will foster a more enjoyable waiting experience for your customers: 1.)… Read More
In-line (or in-queue) merchandising is one of the most important, yet underused queueing practices out there. Impulse items placed strategically in supermarket checkout lines generate $5.5 billion annually. In addition, items like gum, candy, and magazines distract customers from thinking about their wait, bringing the end of the waiting experience closer. Here are 5 great tips… Read More