As Black Friday approaches, you’re starting to think about crowd control equipment. Do you have it? Do you need it? Do you need to get more, or replace some of the equipment? A lot of our clients call to inquire about renting equipment. They see traffic increase exponentially at this time of year, so… Read More
1.) Stress People are busy. Make them wait longer than they feel they should, and their stress level will rise quickly. 2.) Boredom If you have nothing to keep your customers occupied while they wait, chances are, they’ll start feeling bored. When you’re bored, perceived time multiplies exponentially. In other words, they may only wait… Read More
1. Catch up on Emails Spend your time reading and replying to all of those emails you’ve been neglecting. You’re being productive and passing the time. 2. Bring a Book A book? What’s that? Remember those sheets of paper bound together by stitches and glue? They tell a story; sometimes a series of stories. But,… Read More
I usually spend my time on this blog speaking to the business and its owner. Today, I’ve got something for the customer. For the guy or gal, stuck in line, wishing they were anywhere but. When you’re stuck in line, no matter the place, the time just seems to drag. You’d do anything to skip… Read More
Are you using crowd control to mark restricted areas, form organized lines in front of your registers, and guide groups of people through your facility? If so, you’re only halfway there. The good news is, you’ve done all of the hard stuff already. The rest is easy. Here are three ways to get the most… Read More
It’s happened to each and everyone of us. You get in line and you know right away – I’m going to be here awhile. These situations aren’t always avoidable, but you should know what you’re getting yourself into from the start. So we made this list for you, about the 6 worst people to wait… Read More
When tasked with planning a queueing system for your place of business, you may feel overwhelmed. We’re here to help. Before you even think about a strategy, you need equipment, and it’s important that you’re aware of the options before making a decision. When assisting clients with a crowd control purchase, we keep three major… Read More
1. Return on Investment You can’t just throw queueing equipment in front of your counters and registers and expect it to work. It’s almost that easy, but not quite. When implemented properly, a queueing setup will pay for itself ten times over. There are two specific setups that we push quite often on our blog,… Read More
There’s nothing more important than how your customers feel as they leave your store. It will inform what they tell their friends, if and when they come back, and how often they choose to return. Their most lasting impression comes at checkout. Not only their experience with the cashier, but their experience waiting in line… Read More
When tasked with finding a crowd control solution for your facility, you might find yourself overwhelmed by all of the options. Don’t be. Ask yourself these four questions to help narrow down your options. Once you’ve answered them, you should have a better idea of what you’ll need to get started. 1. Is your facility… Read More