According to an article published in the Guardian on Tuesday, Heathrow and a number of other British airports will soon be implementing “fast-track” passport lanes for wealthy travellers. Heathrow had a lot of queueing problems leading up to the Olympics, and airport executives, along with UK Border officials, are concerned about losing “high-value” customers to… Read More
In-line (or in-queue) merchandising is one of the most important, yet underused queueing practices out there. Impulse items placed strategically in supermarket checkout lines generate $5.5 billion annually. In addition, items like gum, candy, and magazines distract customers from thinking about their wait, bringing the end of the waiting experience closer. Here are 5 great tips… Read More
Welcome back to LineLogic University (LLU). During today’s brief lecture, Professor Lankes will be discussing the different applications for crowd control rope setups. If you missed last week’s lecture, CC 101: the ABCs of Retractable belt stanchions, simply click here to view it, or visit the How-To Videos section of our website. We hope you… Read More
Virtual Assistant technology has been around for a couple of years now. Only recently, however, has it been implemented in non-trial capacities. Namely, the technology has been used in airports to increase wayfinding and help inform passengers about security processes. When Tensator launched the first live virtual assistant in London Luton airport, company executives were… Read More
Although our industry isn’t typically classified as “exciting” or “humorous,” we do everything we can to have fun with it (see exhibit A & exhibit B). Sometimes we even get a little help from our customers. Without mentioning a name or location, we wanted to share these pictures of a recent crowd control setup that we helped with…. Read More
The Ekka is the annual agricultural show and public holiday in Queensland, Australia. Celebrated in Brisbane for ten days each August, the Ekka is organized by the Royal National Agricultural and Industrial Association of Queensland (RNA). People’s day is one of the central events during the 10-day holiday, and in the past, the festivities have… Read More
It may seem early for a post on Black Friday, but you can’t be too prepared, and you can’t start too soon. Finishing your prep early is far better than finding yourself unprepared when the day comes. During a Black Friday promotion at Wal-Mart four years ago, a massive group of people anxious to seize… Read More
Over the years we’ve encountered a lot of questions about the industry we’re in. What we do, what we sell, and where and how our equipment is used. We want to give people a better understanding, and when customers call us, we can. But we’ve been searching for a way to educate more people. So… Read More
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We’re almost sure that by today most of the world has seen the above image. It’s a famous fresco (a special technique of mural painting) called Ecce Homo (Behold the Man). The piece was originally created by a woman named Elias Garcia Martinez and has been in place for over a century in the Sanctuary… Read More
Nike shoes are a hot item. Have been for a long time. Part of what makes them so desirable among followers is their limited availability when a new shoe is released. That, in addition to the midnight camp out routine that’s seminal for their new releases. It’s this very hype that in the past has… Read More