With great events come great…wait times. There is nothing quite as frustrating as having the excitement of a fun event ripped out of you as you’re forced to wait in a long line prior to entry. This experience leaves even the most patient person disgruntled and frustrated. For an organizer of an event, a large… Read More
For those of you who don’t know, LineLogic is based out of Buffalo, NY. You’re more likely to know about our beloved, sometimes seemingly cursed NFL team, the Buffalo Bills. We love the Bills in Buffalo. And regardless of their record, we almost always fill each of the 73,647 seats in our stadium located in… Read More
Airports suck. We all know it. They’re crowded, loud, hectic, and most of all, they’re stressful. To make things worse, they’re loaded with various lines. Lines to check baggage, lines to get your tickets, and lines for security. It’s lines on lines on lines. And it’s the last line I mentioned that gets the most… Read More
We’ve been talking about line psychology for years on the LineLogic blog. We’ve discussed where, why, and how people wait, and most importantly, we’ve discussed how businesses can improve the waiting experience for their customers. Today, we’re back again to talk about the psychology of queueing, as ABC’s 20/20 recently launched a report called “Line Rage:… Read More
We’re proud to announce that we are one of few select vendors carrying the brand new Visiontron PRIME economy crowd control line. Visiontron Prime includes Retracta-Belt® PRIME stanchions, weatherproof outdoor stanchions, wall mounts, signage, and PRIME Conventional Post and ropes. Visiontron President, Joseph Torsiello, stated that “Using our experience as a trusted manufacturer for nearly… Read More
1.) Stress People are busy. Make them wait longer than they feel they should, and their stress level will rise quickly. 2.) Boredom If you have nothing to keep your customers occupied while they wait, chances are, they’ll start feeling bored. When you’re bored, perceived time multiplies exponentially. In other words, they may only wait… Read More
It’s pretty much all I’ve heard and read about this week. The new iPhone, available in two different models, the 5s, which is the top tier model, and the 5c, which is essentially the economy version. With news of the phone has also come news about the hype surrounding it. You know what I’m talking… Read More
During a Black Friday promotion at Walmart four years ago, a massive group of people anxious to seize the one-day deals, turned this aptly-named day truly dark for one 34-year-old seasonal worker. The man was one of few employees pushing back against hundreds outside. As the crowd shattered the glass doors and ran for their… Read More
Long lines are probably the largest, most frequent complaints heard about theme parks. While I haven’t personally been to an amusement park in years, I can understand the frustration. You’re on vacation, and your time is precious. You have a lot you’d like to do on the vacation generally, and more specifically, at the theme… Read More
What if I told you that long lines can actually be good for your business? It seems crazy, right? We spend most of our time seeking ways to shorten wait times, however, one researcher at the University of Chicago Booth School of Business found that with certain products and services, a long wait can actually… Read More